HelpDesk Pro helps your team deliver fast, personal support across all channels. Resolve tickets faster and keep customers coming back.
Sarah is typing...
Powerful features that help your team deliver faster, more personal support.
All your support channels in one place. Email, chat, social, phone - never miss a message again.
Smart suggestions and automated replies help your team respond faster and more consistently.
Track response times, CSAT scores, and agent performance. Make data-driven decisions.
Route tickets, assign agents, and trigger actions automatically based on custom rules.
Create a self-service help center. Reduce ticket volume with searchable articles and FAQs.
Internal notes, @mentions, and ticket sharing make it easy for teams to work together.
Meet your customers where they are with omnichannel support.
Our AI assistant helps agents respond faster with smart suggestions, automatic categorization, and sentiment analysis.
Suggested Responses
See why 20,000+ companies trust HelpDesk Pro for their customer support.
"Our CSAT score jumped from 72% to 96% after switching to HelpDesk Pro. The AI suggestions alone save us hours every day."
"We reduced our average response time from 24 hours to under 2 hours. Our customers love the fast, personal support."
"The knowledge base reduced our ticket volume by 40%. Customers can now find answers themselves, and our team focuses on complex issues."
Start free, upgrade as you grow. All plans include unlimited tickets.
For small teams getting started with support.
For growing teams that need more power.
For large teams with complex needs.
Join 20,000+ companies using HelpDesk Pro to deliver exceptional support.